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Frequently asked questions
General
Payment: Can be made via credit card through a payment link we will send you to complete 3 days before your booking date. We also accept cash in person before the handover of the van.
Additional Details:
Some credit cards may not work in Japan, so it’s advisable to have cash as a backup.
For rentals starting within 2 days, the full payment is required upfront.
A service fee of 3.25–3.75% applies to credit card payments.
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